[Resolved] Naukri.com — Service was unavailable since i bought the service

Samarjeet Jadhav

from Ludhiana, Punjab

Address:

Dewas, Madhya Pradesh

I run an IT company and I got some requirement for Employee, I Purchased the Resume Search Package of Naukri.com for three days at INR 3371.00 on 3rd June. But when I tried using my service i found that Naukri server was not responding. There service was down and when i tried calling the people at Naukri one Person took the call and asked me about the issue.. she told me to call her after 10 minutes. but after that no one is picking the call.
I then used other means to find employees. I am now demanding my money back as when i need their service there site was not functional.
Naukri perople are not responding to our email.
Thsi is un professional.

Regards
Samarjeet
[protected]@gmail.com

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May 10, 2017

Complaint marked as Resolved

Naukri.com customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2014

Naukri.com Customer Care's response Dear Sir,

At the outset, we express our sincere apologies for the displeasure caused to you.

With reference to your post we would like to apprise you that we have forwarded your request to the concern team and they shall revert you at the earliest.

Thanks & Regards
Naukri FastForward

Jun 13, 2014

saurabh.sud's response Dear Samarjeet, As per my discussion with you on Mobile no. [protected], you have confirmed that Payment made by you is not on Naukri.com but on Naukrinews.com (http://www.naukrinews.com). (http://www.naukrinews.com/employer/mypage/resume_database_access.aspx) Naukrinews.com is a Unit of KRBNetSoft & has no relation with Naukri.com (Info Edge India Ltd.) Naukri.com is India's no.1 Job portal, which is a part of Info Edge India Ltd. company. We don't have any package available for Rs.3371. Please go through the link to differentiate with Naukri.com & Naukrinews.com (http://recruit.naukri.com/rCommerce/demo/buy). Going forward, to fullfill your hiring requirements, you can always get in touch with us. We are always there to assist you. Regards, Naukri Sales Team Info Edge India Ltd.