[Resolved]  Naukri.com — refund of the surety amount taken for placement

Firstly i received call from naukri from a guy named shivam who assured me that my resume is shortlisted & will be getting my interview scheduled for ibm & if i clear the first round then second round will happen but i will have to pay assurity amount of ₹3500 which will be refunded once when i get selected & evenif i dont get selected that will be refunded to me in my account & i will be put forward for another opportunity with cognizant free of cost & then was after my life to pay that amount & did not say any further detail even though i asked several times that i will not have to pay any further amount after it he said no later when i paid that amount trusting him then i received the mail that i have paid ₹2900 for placement then i called him & asked him that i haven't paid 2900 & paid 3500 then he said i will connecting u to online dear they will guide you further. Then they told me that there are different amount for different validity 2900 has 4 months job opportunity to be provided by naukri & 3500 has 6 months validity & in case if i want to cancelled the services my money would be refunded in72working days which was'nt told to me in beginning. Next day a cr manager (Aditi roy) who was a stupid girl who called me stating that my profile is sent for further processing so documents verification needs to be done for which again i have to pay ₹5780 to get background verification done so that my interview could be scheduled so i got crazy that i am just being asked to pay money but nothing is being done so i denied then she became rude, insolent & started using abusive language. So kindly refund my money please asap.

Smita tewari.
Mail id:[protected]@gmail.com
Contact no.:-[protected].
Was this information helpful?
No (0)
Yes (0)
Jun 25, 2018
Complaint marked as Resolved 
Naukri.com customer support has been notified about the posted complaint.
May 03, 2018
Updated by Smita tewari
The call was from naukri only as i received mails from them but they started that it was for fast forward services so is being charged but will be refunded later but now no one is receiving my call so that i can cancel the services so please refund my paid amount & also just fooling people as it will spoil naukri portal name.
Verified Support
May 24, 2018
Naukri.com Customer Care's response
Dear Sir/Ma'am,

Greetings from Naukri.com!

Thank you for writing to us and bringing this to our notice.

We would like to share that this call was not made from Naukri.com or any of our associates.

Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility.

We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on:

• Credit card numbers or bank details over phone or email
• Call back phone number
• Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits
• Contact details for a guaranteed job or money to process visa for emigration

We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc.

Naukri.com takes the best possible measures to protect the interest of our job seekers.

As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [protected]@naukri.com.

Please write to us in case of any further assistance required

Regards,
Team Naukri
Complaint comments 

Comments

In naukri job profile mail id correction not done after 15 days and still pending

I wrote mail and telephone communication but not response from your executive
Please resolve urgent basis
Thanks regards

Dharamshi Patel
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naukri.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    2709
    Pending
    588
    Resolved
    1593
    Naukri.com Phone
    +91 12 0404 9800
    Naukri.com Address
    A-88, Sector-2, Noida, Uttar Pradesh, India - 201301
    View all Naukri.com contact information