Navata Road Transport — issue with the online payment - lr number s036920

Address:

Hyderabad, Telangana, 500072

Hello team,

I have received 4 rice bags from nidadavolu (Andhra pradesh) to hyderabad and on dt 28th june 2018 i have made 2 times on line payment and each time rs 453.19 deducted from my credit card.

I called to your branch and they confirmed that they have not received the payment.

I asked them to deliver the bags to my house and i paid the charges through cash to the delivery boys.

That means instead of 1 time i paid 3 times to navata.

I spoke to hdfc bank about these transactions and they confirmed that you have claimed this and payment also credited to your account.

Transaction details : 037656 & 068069

Requesting you to please check the transaction details and refund the extra paid amount.

Please let me know if you need any further information on this.

Details :

Name - l srinivasa rao
Phone number - [protected]
Lr number s036920
Payment done through - hdfc credit card
Payment date - 28th june 2018
Paid amount - rs 453.19 * 2 = 906.38
My bank account number - [protected]
Name as per bank records - l srinivasa rao
Ifsc code - hdfc0000512
Branch - raj bhavan road, hyderabad