[Resolved]  Nestaway — charging me mandatory 'assure' charges of rs. 200/month without communicating this prior to booking of property and moving in

Address:	Nestaway, HBR layout Bangalore, 560043
Website:	www.nestaway.com

We were not told that 'assure' charges are mandatory when we booked a new nestaway flat. It was never communicated as to what even 'assure' is until i saw the charges in my nestaway dashboard after moving in to the flat, and then enquiring about it from customer care.
They told me that it is an insurance for repair and maintenance of electronic appliances and cleaning once every 3 months (That's 4 times a year) and repair of 'new' furniture (You think it'll need repair?). Then i'm told that it is mandatory and i can't unsubscribe from it. I didn't subscribe to it in the first place. It is nowhere mentioned in the faq that it is mandatory. This is a new flat and every appliance is new and has a warranty period. The flat is new and i don't expect any repairs. Why should i pay for repair of things already on warranty through this assure insurance??
Why is nestaway exploiting me? Customer care person saurabh (Head of customer care) told me he understands my conundrum and tells me that i still have to pay for this 'assure' which i willingly didn't subscribe to. And tells me it is a very small amount to pay and why am i making a big fuss about it. If i hire a maid and pay her for the cleaning and if i take care of repair of the appliances (Already on warranty), why should i pay 200/month extra for these people to provide their services that too every once in 3 months? I might as well take care of it myself.