[Resolved]  Nestaway — no wifi for 8 days, no resolution despite multiple calls

Address:Bangalore, Karnataka, 560045
Website:www.nestaway.com

Hi,

This is the most disgusting experience with nestaway,
I am staying at house id: 35443 since november starting. For the first two weeks, i was not given internet credentials, due to which i was so much at loss at my work. After two weeks of getting credentials, again there was an issue for wifi which was not fixed for 7 days.
Today it has been 8 days again, without internet facility, and everybody is delaying the fix for absolutely no bloody reason.

I want to know whether one customer makes any importance to you or not. Everyday, i have been calling nestaway customer care, all i have been given is "i apologize", literally when we don't need your apology but a solution.
Don't you realise, how much a loss it is, without wifi connectiom for people who are working in it?
How does nestaway work without internet?
I need a proper reason for all the times, we have been denied the fix? Can you give me one damn reason, why does it not make any sense to you, when people are calling and raising request for no wifi.

I stay on 4th floor, where hardly my phome internet works, still i have been adjusting so many times, so many days without internet connection when i am paying bloody 8000 bucks every month for what?

I need the fix by today itself, and i will make sure, that this complaint reaches the higher authority. Because you really need to understand this nestaway people, that one tenant can make a difference to your reputation. A lot o[censored]s, have given references to people to join nestaway, we can take that back as well.

Thank you,
Ruhani choudhary
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Dec 18, 2018
Complaint marked as Resolved 
I will register the complaint with new email id
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
NestAway Technologies Customer Care's response
Hi Ruhani, we regret you had to go through such trouble. Don't worry, we will look into this. Could you please share your contact details with us so that we can connect and understand what went wrong?
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