Nestaway — Security Deposit Not refunded for house ID 125082

Address:

Nestaway, 1546/47, 19th Main Road, HSR Layout, Bengaluru, Karnataka-560102

Hi,
My House ID is 125082
I have stayed in Nestaway property past one year and I have moved out on Feb 1st 2021. The House which I stayed is my Friends House who have given that to Nestaway for maintaining. I have vacated and Handed over the keys to them on January 26th and Settlement report approved by me and owner on Feb 22nd 2021. The Owner has refunded my security deposit to Nestaway on Feb 23rd 2021 and confirmed me through Email.But Nestaway dashboard not updated and still it shows refund pending from owner and not refunding the amount to myself. I have an Medical emergency requirement which is why owner has helped me transfer the security deposit much earlier to Nestaway. Please step into the Issue and help me to get my refund of Security Deposit of Rs.31, 500/- Already Three requests raised with Nestaway for the same. But No Responses from Them. Even Chennai Nestaway Team has sent Multiple Remainde but they also not received any response
1. CC_08502110
2. CC_08497942
3. CC_08498176