Nestaway Technologies — additional charges as notice period charges & refunding less amount from my security deposit

My agreement was not renewed since june 2020 (Since i have not been living in the flat for 6 months due to covid-19), and i moved out on september 10, 2020. I paid the rent for all 6 months for which i wasn't at the flat and have also i paid the rent for september till my move out date (I. E. For the number of days i was staying in sep). Me and my roommate moved out on the same date and we have also joined on the same date. After moving out, out of my security deposit of rs. 20, 000, only rs. 8346 were refunded. There were no repair and maintenance charges or maintenance move out charges. But rs. 11654 were deducted as "other charges". On the other hand, my roommate received rs. 13752 back and rs. 6248 were deducted as "other charges". When i asked for clarification, i didn't receive any reply nor did they responded on any social media platform. I tried to raise a ticket but the site didn't allow the process.
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