Nestaway Technologies — Advance refund

I was staying in a flat from nestaway properties in bangalore for 1 year. I paid advance deposit while moving in to flat and rent before 5th of every month as they threaten to put fine if rent is delayed post 5th of every month.
Even though so strict rules of penalty for rental payments. After i moved out of flat from last 3 months they had not refunded my advance money and these cheaters are playing by shutting down customer service center phone and putting charges that are not at all valid.
In the agreement they have mentioned to return advance money after moving out with minimal or no charges within 5 days of moveout if someonexstays more than 6 months. But these cheaters are not refunding advance money from 3 months putting corona as shield. If we have to pay rent 5th of every month or face penalty, how these cheaters are keeping our advance money for 3 months post moveout without any penalty during corona. Its my deposit advance money, how corona has stopped nestaway from returning it.
These are illegal companies doing business openly.
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