Nestaway Technologies — assure home maintenance charges

Sushant1D

Address:

#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1 Bangalore, 560102

Dear team

This complaint is against nestaway due to poor customer experience.
Assure home maintenance charges are 199rs and with taxes it goes 235.82 per month along with rent.
Well, in my experience if there's something to be repaired at home, tenants had to pay from their pocket.. Be it washing machine, doorbell, cupboard keys.
Straight n candid, i dont want these charges to get included in my dashboard, simply because i am not intrested and nestaway is not helping on this.
Please help.

+1 photos

Was this information helpful?

No (0)

Yes (0)

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2020

NestAway Technologies Customer Care's response Hi there, we want to have this matter looked into. Could you please share your ticket details with us so that we can connect?

Mar 10, 2020

Updated by Sushant1D I have pending payments on assure home maintenance; as a result app doesn't allow me to create new tickets unless fees paid.
Doesn't make any sense because I have already reached customer executive twice and asked me to drop mail to [protected]@nestaway that I have done proactively yet no result since morning 11:01AM.
I don't understand why do I subscribe your home maintenance charges per month when I don't need.
You would have received mail to [protected]@nestaway at 11:01am from Sushant having subject line as- Removal of Assure Home Maintenance.
My kind request to remove this service from my dashboard. Don't fine unnecessary 100rs/day.
I am paying my rent on time. So pls don't make my experience worsen.