With lockdown everything is suspended and rightly so, and makes sense we cant move out and all but with renewed agreement adding new surcharge makes no sense in this lockdown. I cant reach you guys, your customer care doesnt work. I have paid my charges and I have 1600 rs as fine which I by mistake checked today. I was not informed not even through a notification or anything and u guys keep on pilling on the charge and by the time lockdown gets over I will have 30k amount of surcharge on my head. I think it is some sort of self generated charge but you guys need to take account of this. I have seen many such issues underlining this forum.
you guys have only service request raised part where you earn money, their use to be greviances and abuse or something to raise request but that is gone.
i have already paid enough extra with you guys because of your utter incompetence and unprofessionalism. please look into it and reach out.
Phone number is eight zero five double four double two zero nine one
house number is Khosla house GF, J-48, sector 65 Gurgaon
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