[Resolved] Nestaway Technologies — charged extra for internet | |||
I have been paying every month to nestaway and for the past 4 months to act for my internet. Nestaway has charged me extra 5500 for internet stating it is previous bills. My internet plan is just 699/- (Fixed) I can provide a proof that i have paid every month for the past 8 months i have stayed in their property. Either i have paid directly to nestaway or to act. They do not respond to your service request also clearly. When i contact act, they ask me to ignore nest away charges and they are also charging me for the previous dues. Dont know whats happening. I dont even have an option to disconnect my internet. I'm so frustrated. It's funny that they have charged me almost 13k for the past 8 months just for internet. Both nestaway and act. I really would like to raise a complaint legally! Any help would be appreciated Was this information helpful? | |||
Oct 16, 2019 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support Sep 14, 2019 NestAway Technologies Customer Care's response Hi Deepika, we want to have this matter looked into. Could you please share your ticket details with us so that we can connect?
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
1414
Pending
142
Resolved
492
+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
This issue is still not resolved.
Today I got a message saying I will lose the access to my apartment if I dont pay the bill that you guys charged me INCORRECTLY.
This is ridiculous.