[Resolved]  Nestaway Technologies — client treatment and services

We were entitled to a free assure deep cleaning in february which still hasnt happened. The assure guys were sent unannounced to our house on a monday morning when everyone was at work without confirming our availability. Nestaway for the last one year has been extremely unresponsive and irresponsible in their client treatment. We were charged unusually high electricty bills without any proof of hard copies and when we waited to receive hard copies of the bill, additional late charges were levied. We do know who our house manager is as nestaway has failed to inform us that mr. Magesh moorthy, our old manager, left. It is impossible to get in touch with nestaway customer care. This is not the way to treat customers and we should not have to tell you how to do your job and have respect for the contract. Kindly look ino this matter and treat it with utmost urgency. I suggest we have a meeting with all members of our house and a nestaway representative to discuss these problems and come to a conclusive solution as soon as possible.in the mean time, please send somebody to look into the cleaning matter and give us the deep cleaning that we are entitled to.