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NestAway Technologies

[Resolved]  Nestaway Technologies — delay in off-boarding and keys not handed over

As per the agreement, the off-boarding of a house will be completed in 2 months. I filed my off-boarding request in october 2019. I got the quotation on final settlement on nov 29. After much to and fro the dues were settled in the 1st week of feb

My house keys were supposed to be handed over at the same time, but despite repeated follow-ups i have not been given the keys. Overall, i have had a very bad experience with nestaway
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Mar 26, 2020
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2020
NestAway Technologies Customer Care's response Hi Akhilesh, this isn't the experience we want you to have. Could you share your ticket ID with us so that we can connect to understand what went wrong?
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Comments

The offboarding request filed in November is : SC_01879846. Attaching the email conversation since offboarding requests are handled offline (as told by Nestaway support). If you are sincere about providing professional and good customer service, notice the number of follow-ups I have done in the email

You can estimate the amount of money I have lost because of the delay in off-boarding

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No update from Nestaway on this. I am thinking of filing a legal notice. Hope this will help others who have suffered in similar fashion
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