[Resolved]  Nestaway Technologies — deposit not refunded even after multiple follow ups

Address:1546 & 1547,19th main road,beside biryani zone,sector 1,HSR layout,Bengaluru,Karnataka 560102
Website:www.nestaway.com

I was staying in nestaway for the last 3 years. Due to covid-19, i vacated my flat on 1st july 2020. As per the policy i was suppose to get the refund amount in 7-10 days. I raised a ticket for the same. One guy from nestaway assured that you will get the deposit refund before 15th july 2020. My inspection was even done properly and they said there will be deduction of rs999 for maintenance and the rest of the amount will be refunded. My total deposit is rs 11900.
Please look into this as they are not answering my call and no reply to my emails. I have raised several tickets also for the same in their portal but no luck there also. Its totally unprofessional. On top of that they keep on adding unnecessary charges which i am not suppose to pay as i have already left the flat.

Thanks
Ranjeet kumar
#[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 29, 2020
Complaint marked as Resolved 
I got a call and the issue was resolved within 48 hours.
NestAway Technologies customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,

I have been having same issue with nestaway. Its been a month that I have vacated the flat and have received no updates from nestaway. I have written several mails with no response. There is no other way to act upon this than escalating this legally. All the people who are facing this issue can come together and lodge a complaint in their district consumer courts. Please let me know how can I get in touch with you.
Ranjeetk051's [Complaint's author] reply, Jul 29, 2020
You can reach out to my number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information