I moved in, in nesteway apartment in delhi sarita vihar on 10 march 2019 house id 6358, i raise a service request for ac repair sc no. Sc_01146770. I called 100 te customer care, even escalated the complaint and wrote so many comments on service request but nesteway company want not able to fix the issue. On 15 april when i again called customer care they told me to cancel the request and raise a new one and this time issue will solved within 4 days, so i thought might be they become serious about issue and might able to solve the issue within 4 days so customer support they cancelled my service request and raised a new one id is sc_01247565. It has been one week now and my service request is still pending. I called customer care so many time every time they are like, you will get a response within 24 hours but till now i didn’t get any call from them. Weather is so bad in delhi its too hot to manage, i am paying for ac room but it has been 1 and half month i am staying without ac, not able to sleep in nights every day have it’s so difficult for me to go office, but nesteway that don’t care about there customers, all hey car about is money. But ever issue you face it’s your problem because nesteway they are not going to help you in any matter. I am suffering because of them but they don’t give a demm about it. I am planning to move out from nesteway and sue the company for my inconvenience. So i highest you guys if you planning to take a room on rent please don’t ever ever avail nesteway service. Because you gonna regret for your decision... And for service i wish i can give them minus rating. Was this information helpful? |
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