Recently, my rental agreement renewal was due and Aadhar authentication process was conducted at my place. I received ZERO communication about the updated rent amount and haven't received a copy of the agreement till date, even as I have now paid a month's rent to the new (increased by 10%) amount that appeared on the dashboard of the website.
Then the owner messaged to ask us to consider a rent much higher than 10% (AFTER I have already paid a month's rent as per the new amount appearing on my dashboard). We denied and said that we will vacate if that's the case.
Today, a person from Nestaway EVADED SECURITY at the society, and walked up to my doorstep with two potential tenants for this property WITHOUT ANY INTIMATION WHATSOEVER, literally I was having lunch on a Saturday afternoon. Neither have a issued a notice to leave yet, nor the owner has done that. Which means that officially, there's no guarantee that I should even vacate this property. I still haven't received an agreement copy (for which I'm already paying a 10% higher rent than last year).
Multiple tickets, calls have been made. All efforts have proven to be futile. They even charged us 2000 rupees as agreement renewal charges when the rate in Pune (where the property is located) is 1180 rupees.
Moreover, the 2000 rupees was charged TWICE for which also a ticket was raised and not resolved, which is why the rent payment was delayed by a day (i.e. not paid until the 6th of the month). A person who identified himself as 'Ajinkya' called me to QUESTION me why I didn't pay the rent, exactly how a goon demands money!!!
It's a shame the kind of service Nestaway (doesn't) provide. All I have really experienced with Nestaway so far is immense inconvenience and absolutely unacceptable, unprofessional acts. Was this information helpful? | 
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