[Resolved]  Nestaway Technologies — extremely illiterate managers, poor services, customer dissatisfaction at its best.!

Address:Magnova Manor, Opposite Irani Cafe, Bhumkar Nagar, Wakad, Pune, Pune, Maharashtra, 411057

Hi team,

I am staying at one of the flats of nest-away in wakad pune and there the managers who have harassed me so much just because of a tenant. All are playing a negative game against me to get me out of the flat. I live in a 2 bhk flat where in a tenant "sushmita dutta" shifted on 13th march 2019. After couple of days she started showing her true colors by being dominant at me. She had made our room, kitchen and washroom a complete mess. When i asked her to keep the flat clean, she used to show her negative attitude and did not used to clean the area's mentioned above. She even had problems when i used to play music in evening when everyone is awake, she said "can you please listen it on your headphones, if you don't have headphones please don't listen to the music". Who on earth would not listen to the music on speakers?

As of now i am doing early morning shift which means i have to sleep early and get up early to go office. So one fine day i asked her to switch off the lights as i wanted to sleep but she said "no! I won't close the light, do whatever you can". Well, as per the rules of nestaway, no one is allowed to speak in such a childish manner. My other 2 flatmates were also against this women who was creating the mess in our house as they are against non veg. Everything was going smooth on the flat before sushmita shifted.

So, i decide to raise a complaint on nestaway app so that some legal action would be taken against this lady who created the mess. Rishav raj, who is the area manager of this flat so he said that he will talk to all 4 of you about this whole scenario but he never came and discussed with all 4 present. He only discussed with sushmita and asked her leave vacant the flat and she did it on monday 18th march 2019. But now, rishav (Area manager) is asking me to leave and has sent me the eviction letter as well saying that you have been misbehaving and breaking the rules of the society and nestaway.

Where on earth was my mistake here? I just asked sushmita to cope-up with me so that there would have been no scenarios as such. But then what nestaway is doing? Are they out of their minds? It's just been 2 months i shifted and they are asking me to leave for no reason at all? This is such a poor customer service and total customer dis-satisfaction. Shame on such startups. I want actions to be taken against these guys. Please get this nestaway closed and take some necessary actions.
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Apr 28, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
NestAway Technologies Customer Care's response
Hi Bhawna, we don't want you to feel this way! Safety is of highest priority to us, and our goal is to make you feel at home. We would like to understand what happened and investigate this matter for you. Could you please share your registered contact details with us via DM?
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