[Resolved] Nestaway Technologies — False promise.. No service
I have rented a shared room thru nestaway (house id: n776). as per booking date i was planned to shift on date : "4th june, 2016".
I am feeling being cheated here and feeling stuck “my hard earned money”. the area manager had shown me the house with no electricity at 8:45 pm. i booked a appointment at 8:00 pm to see the place he came after 8:45 pm and he himself was surprised that house didn’t had electricity (he was clueless about the house situation).
I was shocked to see the house the date i shifted (6/4), when it had light. its status was horrible complete house was stinking full of garbage, bottles and cigarettes. even not a basic cleaning was performed.
Pfa of its original pics when i shifted there.
Pictures they promised on internet:
On 6/4, they offered me an option to leave the house in 3 days if i dint like. i tried my best to look up a good and peaceful house for 2 days. but on this short notice it was not possible for me. they then assured to resolve all the existing issue of the house and hence i decided to continue there.
It’s been 2 months, they have not yet resolved all the issues.
What they promised on internet is absolutely different than what they are actually giving.
They only call me when they need rent. i have 13 tickets (for this house) to resolve the issues, they just close them without any solution.
More unexpected situation was:
1. the house had due amount of water bill of rs 5000 (2 years bill). the respected department persosn daily use to come and ask us to pay the bill. they use to turn off the water regularly.
2. same case was with electricity. two times we received electricity due bill due to which the respective department has disconnected electricity number of times. we have been mentally tortured.
3. sofa they provided are stinking with dog and cat pee.
4. they have not yet provided wifi.. giving wrong excuse that there is no network here. when i told them that i ll not pay rent then they got active but still router is not provided.
5. i am facing mental trauma here with their daily issues.
Due to these worst situations i was not able to stay here.in june i mostly stayed at my friends place.in july i went to my home, and was surprised when i came back and got to know that the issues are still not resolved.
1. return of my rent whatever i paid.
2. i would pay them 100% rent from the day they will provide me 100% service.
I am tired of doing follow up with them. if they are not ready to give their promised service, i want my deposit and paid rent back. i want to get rid of this mental torture. i shifted here to leave in peace not to tolerate their worst service. please help.
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Aug 9, 2016Complaint marked as Resolved
why this question is asked to me. this should be asked to Nestaway. Its been 2 months, they have not yet provided the promised service. i want my money back and get rid of t.
Aug 08, 2016
NestAway Technologies customer support has been notified about the posted complaint.