[Resolved]  Nestaway Technologies — faulty electricity meter — nestaway id:9799

Hello team,
I moved into my nestaway accommodation on 1st june 2019.
During my first visit before booking the accommodation - i met the flatmates and looked around the house. I was told about the various running expenses (Electricity bill, gas bill, domestic help charges, etc.)

But on my day of move in - much to my surprise, my roommate told my about the existing issue around the electricity bill which was never disclosed to me before i moved in. I was told that the electricity bill for the house in the month of may 2019 was rs. 23000. While it was rs.18000 in the month of april 2019. The flatmates claim that there is an existing issue with the electricity meter and it shows an inflated usage.

This is an additional expense that i am required to bear as a part of my stay at nestaway.in no possibility, a bill of 23000 is reasonable/acceptable. However, nestaway has taken no steps to resolve the issue or even disclose it to new house joiners. This is totally unacceptable as an amount of 23000 means approximately 5000 rupees per person per month in electricity charges.

This was never disclosed to me by the area manager / flatmates / nestaway.

Moreover, i now want to internally transfer to some other accommodation. But nestaway is charging me an additional half month rent and additional onboarding charges of rs. 9875 for this intended internal movement (Besides the new rent and deposit). This is totally unfair as i the existing electricity bill problem was never disclosed to me by nestaway and i'm also being charged of additional rs.9875

I want this case of mine to be considered - either nestaway should intervene and get the electricity bill issue resolved or provide me with a hassle free movement to a new accommodation.

Thanks and regards,
Sagar talreja
+91 [protected]