[Resolved]  Nestaway Technologies — fooled in the name of furnished flat.

They say that service request raised within 7 days of moving in won't be charged. I moved in on 24 dec 2018. I raised tickets for below issues
1. There was no tubelight or bulb in the room. They wanted me to live in dark.
2. The mattress was ages old, it felt like a boat shallow in the middle.
3. I informed them about walls losing paint due to moisture.

Next day i got otps with huge amounts for this services. When i complained about this, they said they are looking into it. The next day all my tickets got canceled. I complained about this even on twitter handle. They only say looking into the matter but nothing happens.

I have been living in nestaway homes since 2 plus years. The service requests are basically profit opportunities for them. They charge much more than the market rate. They take renovation charges from the moving out tenants but they don't do #. The proof is the room we have moved in. No light in the room. Tiny cupboards in which the metal part is rusted including keyhole. Centuries old mattress.
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Feb 10, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
NestAway Technologies Customer Care's response
Hi there! We really regret the experience you've had with us. ☹ We want to make things right. We will be connecting with you at the earliest to sort this out.
Jan 14, 2019
Updated by pnu279
No update yet! The mattress is giving back pain. For the first time I am experiencing back pain in my life. I am afraid if they even care. This is really unprofessional and and insane.
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