Nestaway Technologies — fraud nestaway

They are doing an illegal activity by asking me to move to a property for which i didn't pay the deposit for. Because i have complained them about the security issues. This is my second stay with nestaway in the same area but a different building and this is the 3rd incident. The problem is with the area hence i decided to move out as they have failed to provide security to me.no cctv and wathmen in the building. The resolution they gave me is that they have spoken to the watchmen to be vigilant at night..the question is who did they speak to if there's no watchmen on the building. I attached a picture and told them that there's no watchmen and now they are asking me to move to a different property in the same area for which i didn't pay them. Not only that they gave me dirty house to stay. I paid them for assured services but in spite of that i had to arranged a cleaner and paid them from my pocket. Leaving everything aside when i had people at late night outside the door banging the door and abusing they did not take any action and coming up stupid resolution. They are telling me to move to a different house. I have not paid them to stay in the other house and if i had to do that, i could have booked the other property in the first place.. Now even if i move to a different property with them, I'll have to pay a higher rent.They are deducting my security deposit for their issues. Their customer service and staff are misbehaving with me. I do a small job came from a different city to support my family but they are instead putting me through a turmoil. Such illegal activity and so openly they are doing it.. Every complaint i go through tenants are just saying they're made to pay extra charges and nestaway deducting security deposit for no reason.. I paid the electricity bill for the previous tenants so that there's no disconnection. And now they are making me go through this. Such fraudulent activity should be taken care of. Not recommending this company at all.. They are all frauds. Attaching the screenshot of their fraud activity and the stupid resolution they gave me for a critical issue like this. Please help!!
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NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2019
NestAway Technologies Customer Care's response
Hi Oshin, we are truly sorry about this experience. We always want your experience to be the best. Thank you for sharing the service ticket details with us, our team will connect with you ASAP.
Sep 20, 2019
Updated by oshinadhikary
The ticket number is SC_01667341
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