[Resolved] Nestaway Technologies — fraud promises - causing revenue loss | |
Hi, This is ca noor e mohammad shaik. I have opted for nestaway homes and before paying the advance and fee physically verified the property and i have no complaints about the physical appearance of property. But the executive including tele and marketing informed me that there is no issues with the flat and if anything is there they will resolve that in 48hrs. Trusting their words and promises i have paid the advance and fee. From the first day ifself the problem started. The guys who have to come and handover me the keys was late for 2 days. Because of some personal issues, i have not able to stay in property for a week and have stayed outside the property. 15 days ago i went to the propety and stayed there. I got to know there is severe signal issue in the flat. When i am in flat there is no mobile network and will not be able to receive any calls and there is no wifi facility in the room. That night i have adjusted and since i have been calling up for the wifi or any other solution but i have listened is the following: 1. We have not forced you to join nestaway 2. Network is not in over hand 3. Wifi depends upon the service provider But, the nestaway flat above me is having proper wifi connection i have been calling up customer support since 10 days but they are not at all responding properly. Even i have provided two following options: 1. Provide me for the internal transfer without charging any fee 2. I will get the new connection and reiumburse me the cost They are denying the both. For a chartered accountant, taking calls is the main revenue which am not able to do coz of nestaway bad response. They are only money oriented business. Before paying the advance they called me thrice a day and now i have been calling thrice a day but no one is responding properly. This is highly objectionable. Please help me in this regard Was this information helpful? | |
Jun 29, 2018 Complaint marked as Resolved NestAway Technologies customer support has been notified about the posted complaint. Verified Support May 29, 2018 NestAway Technologies Customer Care's response This should not have happened; we only strive to bring you the best experience. We request you to share your complaint & contact details to us at [protected]@nestaway or you can also raise a service ticket from your dashboard; that'd help us connect with you.
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#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
Your payment of 17000.0 towards booking has been received. Transaction Ref# WN2KJZJ0C4ET0WA -NestAway