[Resolved]  Nestaway Technologies — fraudulent transactions

NestAway is a fraud company. I am using their services as both owner and tenant. I am just waiting for my time to terminate both these relationships. I liked them initially. But I am very quickly realizing that they have no business ethics.

As a tenant, what I saw was that they charge 3 times - 4 times for maintenance issues. When there was a problem with water heater, they said it can't be repaired so it had to be replaced. The owner replaced it with a new one but was able to repair it later. Then for another issue, they quoted Rs. 9, 000 to the owner. The owner called me and said, "Don't call these guys for anything. They just cheat. I will fix it for you." And, he got it done for less than Rs. 2000. NestAway guys never cared to give me proper status updates during this process. To make matters worse, they don't share the contact details of the owner with the tenant and vice-versa. I had to find out through different channels and close this.

Now, as a owner, I am getting to know more of their fraudelant transactions. They collect monthly rent in advance. As a tenant, I paid it in advance too. But they collected the rent in advance from the tenant for my flat but didn't transfer it to my account. When I checked with them, they said, they collect it in advance but pay it to the owner only at the end of the month. I was okay with this also. But they collected the security deposit from the tenant even before they moved in and promised me to pay it within three days of their moving in. Now I am told that I would get it only after a month. Isn't this fraud? Why would you hold someone else's money for no reason? It's both unlawful and unethical!

People! Beware of NestAway!! Their good times are over. Like all businesses they have started compromising on their values to just make money. BEWARE!!!
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Aug 16, 2018
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
NestAway Technologies Customer Care's response
Customer experience is o[censored]tmost importance to us and this is not how we want you to feel. We would like to know more about your experience with us, please call us at +91 [protected] so that we can get in touch with you & understand what went wrong.
Complaint comments 

Comments

Hi everyone,

They promised me, we will provide furnished house but nothing was provided and now they are saying we never said it.

Some status for your reference:

2000 RS onboarding charges. Not refundable.

180 days compulsory you have to stay, otherwise we have to pay one month rent.

Don't sign the agreement until you get all the amenities, once you signed they won't provide you anything. fully money minded.

Now, I have to live without any amenities for 6 months. Very bad experience.

Please please please stay away from these people.

Please don't ever think of Nest away.

I request all the house owners, kindly do not tie up with them. It is loss for both owners and tenants.

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