Nestaway Technologies — Fridge not repaired

Address:

Flat No 302, Sowmya Sarovara Apartment , Rachnahalli Main road, Thanisandra, Bangalore, Karnataka - 560077

Hello,

I want to let you know about the experience of my NestAway : -

First time, I am using NestAway Services, Booked a room in a 2 BHK flat.
I moved on 28th May, 2022.
From the time of Move In only, Fridge is not working, Everyone knows that.

I have informed the Move In Assistant, Area Manager, Property Manager at the time of move in only.

I created many tickets for the issues I faced during Move in.

1. Fridge not working
2. In Bathroom, Tap flow is very slow, Commode Seat screw is not there.

These tickets were created long ago, its been 12-15 days, no update on them

Tickets have been escalated till level 4, still no updates on them.

For Fridge, vendor was assigned, they repaired fridge 3 times, it will work for 4-5 hrs, again it will stop working.

I keep telling Property Manager, Move in Assistants, other Managers, raised Customer Care Requests
I keep writing mails to [protected]@nestaway.com, reply I get is - we are working on it and we are closing this thread.

Details : -

Nestaway ID - 2744

Address : - Flat No 302, Sowmya Sarovara Apartment, Rachnahalli Main road, Thanisandra, Bangalore, Karnataka - 560077

Customer Care Request Tickets :-

CC_08604533
CC_08603157
CC_08603664
CC_08603671
CC_08603943