Nestaway Technologies — haven't received my security deposit

I moved out on 31st august. I am yet to receive my security deposit. I raised a request for getting the deposit back. I haven't received a call. I sent them an email regarding the same, no confirmation, no reply, nothing has been done on their end.

They were supposed to return the deposit in 7-11 days. I waited a long time. Same with the request, they were supposed to resolve it within 48 hours. I guess, when you are not part of nestaway, you are not on the priority list.

Nestaway, if you are watching this. Refer to the ticket #cc_08432578

I don't know what to do, hence i am writing this.