| Address: | Bangalore, Karnataka, 560077 |
| Website: | www.nestaway.com |
Let me jot down the issues I have faced the issues:
1.I got the mail before the day of moving in that If you do not pay the amount and documents by 12 noon, your candidature will be cancelled where as the full payment has been made and total documents submitted.They have harassed me just before the day of moving.
2.When I moved in..no main door key, no bed room key no cup board key available.After one day they have provided only bed room key and bed room key by calling the vendor and till date they have not given the cup board key.
3.When I moved in the room was dirty, bath room was stinking..the ventilator is open and anything can open..the cleaning guy did little and went off.
4.The move in support manager has not informed me that what belongs to nest away and what belongs to the tenant and I can raise any issue before 7 days.
5.The portal dashboard does not appear in mobile it only appears in PC.service request raising always has some or other issue.
6.The mattress condition is not good and it is sinked in one side.
7.I have tried to reach out to the SPOC but he is not reachable every time.
After waiting for the action from their end, I lodged a complain in the customer care and the customer has to ld that you have reached the 8th day today and we cannot assure you the service.
If I am wrong by giving a companion on 8th day, what about the way they have dealt with me from the beginning.i have no choice.i have to bear with these people for 6 months as I have to be there in the lock in.They can play with me as the the ball is there in their court.
It is really unfortunate that I have to take service from such unprofessional people.they are not at all customer friendly and service oriented rather they dictate the customer.Their people are always in a rush and do the work only half.
I over all have a very bad experience with nest away.I do not recommend anybody to avail their service.
It is really surprising that people like Ratan tata are endorsing this company.
Kedarnath Panda N2754
sowmya sarovar, Rachanahalli
Bangalore
Contact no:[protected]
Was this information helpful?
Post your Comment