[Resolved]  Nestaway Technologies — house offboarding 3879

Address:560037

Hi,

I have given my house to nestaway to manage in early days of the company more than 3 years back. The service got deteriorated from nestaway as the time passed. The house maintenance was poor and the revenue i was receiving has decreased. Nestaway was not bothered, after so many failed attempts and service request to get things right i decided to offboard my house from nestaway.

The house off boarding request was raised on 6th august. Nestaway is supposed to hand over the house post cleaning and repairing within 1 month from raising a off boarding request.
Till today no one has contacted me, when called to the service desk they gives standard answers. Refuse to provide details of any contact person and timeline to close this issue. They were reluctant to raise a service request number initially. With much argument finally i go the sr created which is sc_01666673.

Here are the concerns i would like nestaway to address

1. Proper cleaning and repairing of house and equipments.
2. Hand over of the property asap with all keys.
3. Compensate for any revenue losses due to the delay in off boarding.
4. Complete the full and final settlement with full clarity.

Best regards
Saikat saha
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2019
NestAway Technologies Customer Care's response
Sorry to hear about your experience! We'll have this checked for you and connect ASAP to share an update.
Complaint comments 

Comments

Lot of house things were broken. My house was looking like rag pickers house. I got my house delisted. The offboarding team guy was harassing to make the settlement else case would be filled on me. He assured me of house cleaning only after me making the settlement fees. I paid the money. They handed me the house in the same state. I have to spend 50k in repairing my house. Offboarding team really harassed me.

Nestaway id N563

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NestAway Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    1414
    Pending
    142
    Resolved
    492
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View all NestAway Technologies contact information