[Resolved]  Nestaway Technologies — incorrect amount deducted due to technical glitch while moving out

Address:

AMALATASH-1202,SHIPRA SRISHTI,INDRAPURAM, Gautam Buddh Nagar, Uttar Pradesh, 201014

Hi service request no-SC_01383840, I moved out of the property on 31st May and got security amount within a day but when i checked the amount AC rental charges form Nov, 18 to May, 19 has been deducted .When i cross check with the executive they told me it was due to technical glitch and you dont need to worry and the amount will be refunded 48-72 hr as they have sent the approval to proper manager Mr AMBER SING and his senior Mr Prashant. I also personally talked to Mr Ambar he also accepted the same and confirmed me that he will provide the confirmation internally to nestaway team and you will get your payment. But till date after passing the 13 days i called many time to customer care but till date not a single Rs was refunded to me. All they iterating the same thing that the approval from Mr prasnat is pending and after getting the approval we shall initiate the refund .Please look into the matter . My frustration level has been crossed. Now i will start mail to Amarendra Sahu CEO Nestaway and Jitendra Jagadev on his linkidin profile unless they respond. I am not bluffing please chek the link of theirs profile https://in.linkedin.com/in/jitendrajagadev?trk=public_profile_browsemap_mini-pro...⇄ & https://in.linkedin.com/in/amarendra-sahu-09b6848