Nestaway Technologies — Invalid EVICTION and Mental harassment

Hi
This is Simran Harjai
HOUSE ID 11809

I moved into the property on 17th December. And since then I have been facing mental harrasment.

First by Area Manager:
MR. ASHUTOSH VERMA did not complete the documentation with the society maintenance office and I was let stand outside the society for over 2 hours in cold winter the very next day of move in and denied entry in the society on 17th December.
MR. ASHUTOSH VERMA fought with the maintenance office and called them illiterate over conference call and was trying to make me enter by telling that I am a visitor in the apartment. The society maintenance took out the anger on me and did not let me enter because according to them this broker has not spoken to them rightly and not provided all the documents to them. And they asked for 5000 society security deposit which I was not informed about while booking the house which was again MR. ASHUTOSH VERMA's fault. Had I known it'll take two months security deposit plus 5000 society security deposit to book the house, I wouldn't have booked it. Because it is clearly out of my budget and I raised several complaints to NESTAWAY regarding this security deposit issue and it hasn't been resolved yet. Society maintenance office calls me everyday and tortures me for not paying them the deposit and the OWNER is also not helping me with this. Whereas NESTAWAY was to take care of this and I am suffering here because the agent didn't have full information about the society rules.

Second by my flatmate :
My Flatmate Ms. Poonam is 34 years old and smokes and drinks in the house despite giving her several warnings she did not listen and has male visitors over all the time. Only to get back at me she made the same complaint which said I have male visitors over all the time and safety is being compromised. It hasn't been even a week and I am already falling in trap of my flatmate to kick me out. She has had the entire property to herself for over 3 months now and doesn't let anyone stay for longer than a month. You can check the records. She lives in a 3BHK flat of NESTAWAY and pays only for one room and complains about anyone who comes to stay in other rooms. She even deducts money from NESTAWAY's rent for anything and everything giving invalid reasons. She is very smart and tricking everyone including me. She has sent untrue complaints about me to Nestaway and Owner and now Nestaway has sent me an eviction notice.

Third by Nestaway zonal Manager Neha Goswami :
She called me up to discuss about the mental agony and harrasment I faced on my move in when I was denied entry in the society due to the area manager Ashutosh Verma. Ashutosh Verma told me clearly that he won't come to help me and I will have to handle it on my own since Owner is also not there and also told me to lie to guards and say that I am a visitor. My dignity and respect was compromised and I lashed out at Ashutosh Verma for being this irresponsible. When I told Neha Goswami about it she said it was not area manager's responsibility and because my flatmate has issues with me so I need to vacate the house and gave me only 10 days that is till 31st December.

And after all this hassle FULL move in and mental harrasment by each and every person involved in a span of one week, I asked NEHA GOSWAMI to refund me the entire amount which is 16300 rupees (security deposit for two months and onboarding charges) by 25th December so that I can find a place and book it since my money is blocked with Nestaway and I don't have the amount of money to move out. She did not respond and I am here left helpless suffering.

I don't know whom to seek out for help. This is a beg plea to please please find me a solution.
In one week I have suffered a lot and I will be forced to take legal action if nobody from NESTAWAY comes to my rescue.