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NestAway Technologies Complaints & Reviews

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Last updated May 14, 2022
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#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1
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Karnataka
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NestAway Technologies reviews & complaints page 2

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I moved out from nestaway property in June 2020. My security deposit was 41000 rs. and after inspection of property they added lots of charges. Its been almost 2 years they have not refunded my money back. They just have a simple answer "SECURITY AMOUNT IS WITH OWNER". But we have paid the amount to nestaway so, why i need to wait for him to pay you back. In my case the owner already unlisted the property saying nestaway is not giving the correct amounts to him. So in this khichdi my money is gone. i am trying to get my money back from nestaway from 2 years. Lots of emails calls but got nothing. This year in Feb 2022 they called and told as owner is unlisted and not giving any money back to them, they will give my money from their pockets. so i was happy thinking finally this nightmare have come to an end but i was stupid thinking they will give the amount that much easily. Again i am sending daily emails and opening tickets but they are not responding on those approvals for my security deposit
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    I was promised for a full refund if i stayed for 45 days of notice period. The person incharge failed to inform me about the 6 months mandatory stay policy until I've paid my advance amount of Rs.4000. This feels completely unfair from my side. I will attach a screenshot along with this to prove it. The house isn't provided with any cleanliness factors. There isn't a dustbin provided and the supervisor chose to argue that a dust bin is not...
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    I moved in to a property on Sarjapur road managed by Nestaway mid of 2019 where there were 2 more girls staying there. From day 1 they havent been supportive or helpful at all. There was no on-boarding or off-boarding that happened for any girls moving in or moving out. The tenant who stayed here for around 5 years moved out end of 2019 and was replaced by another girl. In Jan the owner ended the lease to Nestaway and gave it to me and my...
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    Two properties handed to Nestaway.
    a) Not answering calls/ emails. Only sending one way (Auto no-reply) emails for paying them the deposit without inventory analysis or payment details. Never heard from them for almost 10 months and now sending email again for refund without inventory accusing us of being fraud and dishonest without any reference or research.

    b) No rent received and received for 2 on one apartment and...
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    Hi, I am Anju. I moved in to the nestaway apartment in Alpine Viva, Seeagahalli, Bangalore on Dec 2021. By Jan 2022, I received complaint from society manager that there is a water leakage from my bathroom to the apartment downstairs. They checked my bathroom flooring and found that there are gaps between tiles and it has to be covered. They asked me to check with owner and nestaway people to repair the bathroom flooring. I called multiple...
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    I moved in a Nestaway peoperty in Wakad, Pune on 13th November 2021. When I moved in the flat there was a pending electricity bill for October and November month. I informed the nestaway team on this and they said they will get it resolved. After 2 months the nestaway agent named Sandeep called me and asked me to pay the entire bill and said the owner will reimburse the amount of the past months. It has been more than a month since I am chasing the Nestaway team but they are behaving very rudely and telling me they have lot of other important work to be done. I paid the electricity bill on 4th Jan 2022 and today is 10th Feb and I have still not received the money from Nestaway/owner. The agent is not answering my calls now and I do not have any details of the owner.
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      House no N563.
      Made the final settlement to nestaway after the house offboarding scared us the police complaint if we dont make the settlement. My concern was, will make it after our house is cleaned. But he threatened us. I have to be physically be there to get my house cleaned.
      All the wood work was damaged.
      Dining table and bedside tables stolen and missing.
      Fridge is not working.
      The last electricity bill is not paid. Despite making repeated follow up with offboarding person, he is not getting done.
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        The Company has taken advance and promised to paint, repair, plumbing, cleaning etc and give by 14 Jan. But it's 26 Jan now and they still haven't finished the work and the Manager Somnath and his Assistant Vijay are not responding / being very rude....
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        I had vacated my nestaway rented property on Dec 15th, yet the deposit amount after all the deductions are yet to be received by me. I've raised couple of tickets, there is no response on that.

        Customer care helpline is also unreachable, its has an automated voice stating to follow up on the ticket raised...
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        Its been over an year, the security deposit is not credited back!!!
        Moveout date: Jan 2020.
        I have been following up regularly since Dec 2021 - Jan 2022. I do not recieve any updates on the case.

        My interaction with customer service:
        1. They tell me that the internal team is working on it, and yet there is no update from them.
        2. They tell there is an issue in Nestaway's backend configuration, because...
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Nestaway Technologies — I have not received my security deposit

        I moved out of the nestaway property on April 27th, 2021.
        Till date, i haven't received my security deposit. I have called the customer care more than 30 times and raised multiple tickets but still there is no response.

        Please do help me in returning my security deposit.

        It's been more than 8 months and still i have not received my security deposit.

        I have attached the screenshots of my...
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        I am the owner of HID 47554 and Nestway had charged Rs. 26500 to the tenant as part of the settlement move out in June 2021. It had been more than 5 months and none of the work is carried out by Nestway even after frequent chasing. Given this I had carried out all the work by myself and asked Nesaway to refund me the amount.

        After protracted emails/ phones, Nestaway team ([protected]@nestaway.com and suraj.[protected]@nestaway.com) agreed to refund the amount.
        Every time I chased I was told the payment will be processed this week/ next week etc.. but it is never returned. I am still continuing to chase but there is no more replies. The is highly unprofessional behaviour and amounts to cheating.

        Will be great if someone looks into this help resolve this issue.
        NestAway Technologies customer support has been notified about the posted complaint.
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          Why are still in this business nestaway?? If you're not able to refund our security deposit for more than a year? At least, announce it publicly that you're bankrupt and can't run business. It saves time of many frustrated people like me who lost deposit money. It's been a year and I know you're actively working on my ticket CC_08523544. You said deposit is with owner, owner said deposit is with nestaway and playing game with us. Nonsense. Don't you ashame of yourself running business like this.
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            Hi
            This is Simran Harjai
            HOUSE ID 11809

            I moved into the property on 17th December. And since then I have been facing mental harrasment.

            First by Area Manager:
            MR. ASHUTOSH VERMA did not complete the documentation with the society maintenance office and I was let stand outside the society for over 2 hours in cold winter the very next day of move in and denied entry in the society on 17th...
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            I recently moved out of Nestaaway homes. Post move out the company has deducted mony citing repair of appliances, however most of them are fabricated charges. Customer care is closing the ticket without any resolution and the area manager doesn't not pick calls. From the online comment, seems this is the common fraudulent practice folleed by this company. Have been running around from customer care to the area manager, but seems there is...
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            The house was handovered by the site manager in a bad state with the bedroom attached door corroded, living room ceiling lights not working, curtains rods broken in multiple places. I was told the ceiling lights are spoilt and cannot be fixed, bathroom door has to be completely replaced and curtains rods. So as a stop gap a carpenter came and fixed the bottom part of the door with aluminium sheet, lights were not fixed nor the curtain rods. Now when am moving out all this is billed to my deposit, not only that there are several components which were in poor state like the bathroom shower. Its 12+ years old flat with hardly no maintenance by the owner and nestaway is simply deducting the cost from the tenant to do all this.
            NestAway Technologies customer support has been notified about the posted complaint.
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              My refund is still due. The owner has confirmed on the damages and based on which the refund amount had to be revised. I have still not received the same after 20 emails....
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              Nestaway has absolutely been shoddy. The relationship manager is incompetent and unreachable. the property manager is not responsive. Tenant thrashed the house and vacated with impunity three months back. I had refunded the deposit but the house is yet to be cleaned up of thrash left behind. I have delayed raising a police complaint but not for long. They think money is their only objective.
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                I am Vartika Agarwal staying in Desai Suites, Channasandra Main Road, Ambedkar Nagar, Whitefield, Bengaluru - 560066. I am staying here from past more than 3 years now and this property is being managed by Nestaway. My current year's Rental agreement was scheduled for renewal on 16 April 2021. I have been paying monthly Rent of Rs. 9731 to Nestaway on time till date but they have not provided me with the renewed Rent Agreement. I raised a...
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                I had a property management agreement with RealtyCart for my apartment in Bangalore back in 2014. RealtyCart changed to Zenify and Zenify sold business to nestaway at some point. I stopped receiving rent from August 2019, and finally received note from Nestaway that tenant moved out in Nov 2019. I was not handed over the keys, i had to get the duplicate keys and upon entering flat i found it to be completely broken condition. I contacted...
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