Nestaway Technologies — Irrelevant water charges

This is regarding the house id -125388

I have bee charged rs 3628+719 for the water bill for april and may month.

First of all it was not intimated that there will be any water charges in this building. And even if they faced shortage, we were never informed about this.

My building has 36 apartments.
So technically 2105*37= rs 75780 is the amount which nestaway has paid for one month's water? Do you have the bills for the same?

2. It states that there were 25 water tankers for april month. So hence does it mean that each water tanker costed 77885/25= rs 3031?

This is highly unrealistic.
Please provide the clarity and proper bills to justify the same since no customer would pay such unrealistic bills without any proof.

I have asked for proper bills which they failed to provide. I even requested for vendor details so that i could check myself with them. But since then i'm waiting for their response.

Just to illustrate, i'm resharing you the multiple ticket numbers which are opened for the same and also attaching some screenshots which could make any customer doubtful about the kind of services which is being provided by nestaway.

02300355
02279319
02285911
2300794

No customer would pay these irrelevant charges without a proper justification. Specially when you are being ignored for 3 months

Also, since my tickets are open for more than 2 months now, i need all the late fine charges to be waved off.