[Resolved] Nestaway Technologies — lack of promised services and mental harassment

Nishanth Suraj

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka
Website:	nestaway.com

Hi,

I'm writing this letter seeking a positive response from your side.

I moved in to house in "ROMA CROSS WINDS" with House ID : 8611. On my check in day "2 January 2018" I was not given the main door keys, the bedroom keys (Broken) and the cupboard keys. When I asked the executive who was present during the check in, He told me to please raise a service request for the same we will provide you with the keys in two days.
I raised the service request for the same and I have been following up on this by calling the customer care of Nestaway regularly afterwards. All I get to hear form them is the concerned team is notified and we will resolve the issue in 24 hours. Its been two week I have not received the keys and they are harassing me mentally.

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Feb 18, 2018

Complaint marked as Resolved

NestAway Technologies customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

NestAway Technologies Customer Care's response It really hurts us to disappoint you; this is not the experience we want you to have with us. Could you please share your contact details with us? that'd help us connect with you.