Nestaway Technologies — Misleading help center and not providing proper refund

I am a customer with NestAway. I had booked a house to be moved in on 3rd April but due to the lockdown i could not move in. So NestAway asked me to pay the deposit and everything and I payed over 70, 000 to them and they said that they will reschedule the movin. However Owing to the lockdown I still could not movein to which In my last discussion with their representatives they said that I should move out and only my Token Amount of 3800 would be deducted. However they sent me a refund of 5500 which is extremely unfair. And during this ordeal they have made me pay cor some small things. I have all the reciepts. Please initiate the strict action.