Nestaway Technologies — Money refund issue--Security Deposit which I paid

Address:

HSR(1471, 13th Cross Rd, Vanganahalli, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102)

Hi,
I was staying in nest away and vacated in the month of february 2021, and nest away charged me with incorrect and duplicate charges in the dashboard.
as we know we have this pandemic and was in hometown, so i have raised tickets and since march i have tried contacting them via toll free no, and written many mails to nest away mail
id which i previously got from them but there was no response over the tickets even after escalations, mails and call was not responded, hence i came bangalore this month to check on my refund amount by
directly going to their office, i went to the office in HSR. they again gave hope that they will check on the duplicate charges and provide me clarification on one of my ticket(CC_[protected]and
remove if any incorrect changes and refund my amount, but they did not do, i was not given any clarification over the ticket and no call also, today i received some random amount 7800
but they supposed should give me 10 thousand plus as i paid. 13, 729+1600 (as initial payment).

This is totally disappointing my hard earned money they are doing it like this and took my efforts consumed my time, most of the time i was sitting trying to reach them and write mails above mails, Helpless totally.