Nestaway Technologies — Move out cancellation

I am a tenant in the gated community so I made a Moveout on December due to some personal issues. I need to cancel my move out so I called to customer care regarding the cancellation of moveout, They told me that if the another tenant has booked a property then I need two move from the property. So after two days I waited and again i gave a call the customer care service. They told me that the dashboard will be updated.Another tenant has booked your property so I have seen the same property which is located in a gated community. I like that property thought to take internal transfer for the confirmation I made a call to customer service regarding the cancellation of the moveout than they told the cancellation will be done and dashboard will be updated at the night or tomorrow morning then the dashboard is not updated again i call to the customer service. They told me that the there is some technical issues in the dashboard if any of the customer service or the property manager asked you to moveout from the property you can say that moveout got cancelled il stay here nestway people told me about this . Then I need to stay here only, yesterday I called them regarding dashboard update they said you need to moveout another tenant has booked the property the property which I liked got booked by another person now where should I go . I need to stay here in this property I am waiting for there response from 20days they are wasting my time giving false statement regarding cancellation of moveout