Nestaway Technologies — Need justification about my refund amount

Address:

Mumbai

Hello sir, yesterday I received my security deposite out of 14737 out of 25000...pls send me breakup amount...I m feeling very disappointed from ur side...r u not communicate with ur inspection team???what logic u apply to cut unnecessary amount???r u receive electricity bill of amount 10000 which u r cut ???read very carefully ok...and give me justification to all thing...i[censored] r not solve this issue soon sure I will take another step releted to my amount...it's not less amount which u r deducted...I m shocked...firstly I m not in Mumbai city u sudden done move out process in my absence...my roommate packed my luggage in my absence...its ur humanity...ur inspection officer Mr.sadik came on 1 July 2020 for inspection of house...his behavior is very irritating...I have proof of inspection paper in which that person mention unnessary charge of 6000 amount of deep cleaning of house from self, owner told me he didn't say anything about deep cleaning, no need of that type of cleaning...why he charged me and my roommate 6000???? And ur kind attention 6000 charge is not for single person ok...Mr.sadik told us all given amount which r mention in inspection paper is divided in me and my roommate...and it's common sense if single person pay 6000 for deep cleaning and my roommate is also charge 6000 then it's total amount is 12000 right???tell me which type of deep cleaning ur company done in 12000 amount????its very funny sir...pls talk with Mr.sadik..Another thing is that our electricity bill was pending only for two month...and I know 10000 amount is never came for electricity bill...send me pending electricity bill to us...u also cut my home assure charge...sit from 4 months Mumbai city is in lockdown, society didn't permission to enter outsider to society, why u charged assure charge for two month???ur any guy didn't came in house for any maintainance in this lockdown...I understand situation is not goon in this pandemic time but I also not going to office and not getting my salary from March...i[censored]r business is going to lost then it doesn't means u charged for unnessary things...Ur customer service is not working, u don't reply to any mail, ur allotted area manager don't have manner to talk, every time area manager say madam I don't know, pls talk with customer care..his work is only to give home to tenant???pls see the attachment and I request u solve this issue soon...