[Resolved]  Nestaway Technologies — nest away rent receipt do not have tax details

I took one house on rental basis from nestaway. When the rent was due they generated an online rent receipt for payment on my dashboard. On the receive of rent receipt i observed that no taxes are mentioned on the receipt. Then i asked nestaway for the clarification of tax applicability but nestaway has not responded. We made lots of telephonic calls and emails and they finally responded almost 30 days later to our query. They stated as per rule the rent services are barred for any tax. On the written confirmation we agreed to pay the dues. But they are now asking for the late payments charges to which was not because of our fault. We request your support to reverse the late payment charges and clarity on tax.