Nestaway Technologies — NestAway is not refunding my deposit even after a month

The deposit amount is 31250. I vacated the flat on 4th Feb, 2023. It's been a month now still they are not returning my deposit saying that they will return only after the owner returns it to them where as the owner has made it very clear that he is not gonna refund a penny. I did not pay the money to owner I paid it to Nestwawy so whatever issues going on between them is not my concern. why am I being suffered because of this. Talking to customer care is like talking to a robot. They keep on repeating the same thing "We're are sorry for the inconvenience please be patient".