Nestaway Technologies — nestaway technologies house maintenance request 61886

Address:Hyderabad, Telangana, 500010

I have given my house to nestaway to manage my property 7-8 months back. The service got deteriorated from nestaway as the time passed. The house maintenance was poor. Not able to raise the service maintenance request in the portal as the site is crashing, raised a maintenance request to zonal manager fareed to which there is no response from last week he's not bothered, requested fareed to fix the below issue or else will offboard the house

1. Proper cleaning and repairing of house and equipments after tenant vacated the property
2. Vijay from nestaway has opened the tap in my property and forgot to close it, water drained into walls and walls became very wet chances of mold creeping in
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NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
NestAway Technologies Customer Care's response
Hi there, we want to have this matter looked into. Could you please share your ticket details with us so that we can connect?
Nov 14, 2019
Updated by naddagudi1888
As requested here support site is not allowing me to create any support tickets crashing on user, currently placed a request to off boarded the house because of shabby maintenance by tenants and nestaway.My parents visited the flat for an inspection along with one of of the representative from nestaway and below is the situation of the property.
1. Multiple doors and windows were broken.
2. Property not cleaned after tenant vacated it.
3. handles for cupboards missing.
4. Missing inverter and AC remote.

Images attached

Nov 14, 2019
Updated by naddagudi1888
Offboarding request number: SC_01843853
Dec 04, 2019
Updated by naddagudi1888
No update on my issue, I am still waiting for the keys..offboarding request logged in the portal 25 day's back everything squared and still waiting for keys
Complaint comments 

Comments

No update on the case...hand over my property keys ASAP or will take the issue to legal proceedings

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