[Resolved] Nestaway Technologies — no rent on pro-rata basis | |
Ticket : sc00009361. I am an existing tenant in nestaway noida nd i raised a ticket regarding my rent payment on pro-rata basis. I asked them dashboard is not reflecting exact amount as per pro-rata basis so the executive of told me that you have to pay complete rent and that will get refunded. So i asked him to give this entire conversation in written. So he said he don't have such option to give in written. Since my move-out date is 16 aug, 2017 i will have to pay rent till that day only. And the executive said you will have to pay fine if you don't pay rent. I am ready to pay rent bt for 16 day only that is their system bug and that's why they are asking for full rent. When i said i need this in written they refused why should i pay full month rent if they can't give this in written for my money security reasons. They already had security deposit of 12k. Nestaway asked for full rent and deposit at the time of move-in but at the time of move-out they refused anything to give in favour of tenant. What's the harm if you give this is written?? Highly disappointed Was this information helpful? | |
Jun 3, 2019 Complaint marked as Resolved nestaway solved this NestAway Technologies customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 NestAway Technologies Customer Care's response Hi Swati, we don't want you to feel this way! We would like to understand what happened and investigate this matter for you. Could you please share the service ticket ID with us so that we can reach out to you and understand what went wrong?
Verified Support Jun 03, 2019 NestAway Technologies Customer Care's response Thank you for sharing your contact details; rest assured that our team will reach out to you shortly. We value your time and request your patience while we work on resolving your concern.
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 2 Comments | |
Comments
After my move-out Nestaway has refunded the security deposit but Nestaway deducted Rs 1000 as electricity charges and Rs 350 as damage charges.
I have already paid electricity bill to the other Flatmates and that service charges doesn't have any bearing one because it was communicated to move-out manager that it was already damaged and he marked the file complete.
I have raised two tickets 6 days back and had conservative on customer support but no one is responding. And now Nestaway is not refunding my Rs1350.
No communication and band service.
Ticket No. SC000_26966
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I have already paid electricity bill to the other Flatmates and that service charges doesn't have any bearing one because it was communicated to move-out manager that it was already damaged and he marked the file complete.
I have raised two tickets 6 days back and had conservative on customer support but no one is responding. And now Nestaway is not refunding my Rs1350.
No communication and band service.
Ticket No. SC000_26966
NestAway Technologies Customer Care's response, Aug 31, 2017
Verified Support
We're validating the charges with the relevant team. We'll definitely help you with the best possible resolution.Please give us some time.
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+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
I have already paid electricity bill to the other Flatmates and that service charges doesn't have any bearing one because it was communicated to move-out manager that it was already damaged and he marked the file complete.
I have raised two tickets 6 days back and had conservative on customer support but no one is responding. And now Nestaway is not refunding my Rs1350.
No communication and band service.
Ticket No. SC000_26966