ADVERTISEMENT

[Resolved]  Nestaway Technologies — No response and security deposit not returned

I had taken a room on rent from Nestaway during March 2020.

1. Move in: First and foremost there was no proper response from the property manager regarding the move in. The fan was not working properly and the lock was damaged. I raised a request but there was no response. Finally I fixed it on my cost through some other vendor.

2. Moveout: I finally decided to move out on Oct 2020 first week. The executive verified everything while move out procedure and clearly told me that there are no issues and the security deposit will be returned within a week. Its been more than 2 weeks and still the deposit is not returned. The call support is not functioning and there is not even a single response from raising a ticket.

Please think before getting through nestaway for rental properties. I would suggest all to directly get into touch with the owners of the house eventhough the deposit seems high. But the money will be safe.

I have clearly experienced complete ignore from Nestaway and not valuing their customers.

I am attaching the service request thread.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2020
Complaint marked as Resolved 
Received the final deposit amount after certain deductions
NestAway Technologies customer support has been
notified about the posted complaint.
Complaint comments 
Share
Tweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Submit
    NestAway Technologies
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    1280
    Pending
    18
    Resolved
    462
    NestAway Technologies Phone
    +91 76 7676 0000
    NestAway Technologies Address
    #1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
    View Full Information
    ADVERTISEMENT