[Resolved]  Nestaway Technologies — no response on multiple service requests

Its been more than 2 months that i have been raising service requests and escalating but there has been no resolution. No one has responded to me over a month now. The owner says don't reach out to me and nestaway says contact the owner.

I am experiencing a huge amount of delay and ignorance from nestaway customer support. I am raising service requests from a long time which is not getting addressed properly after escalating it multiple times.

My requests are pending from last 2 months and already been escalated to level 4. It is a waste of my time and also, after paying a huge rent, i am not getting the desired services.
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Jun 17, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
NestAway Technologies Customer Care's response
Hi Sradha, we are truly sorry about this experience. We always want your experience to be the best. Could you please share the service ticket ID with us so that we can reach out to you and understand what went wrong?
May 15, 2019
Updated by Sradha Bagaria
Amazing isn't it? after raining a complaint here, I got a call from Nestaway immediately, but then again, there has been no action taken. here are the service request numbers:
SC_01304833
SC_01262403
SC_01164438

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