[Resolved] Nestaway Technologies — no response to tickets, calls and emails
SRP Niwas, Serenity Layout, Bengaluru, Karnataka, India
Niniharika.srivastava on May 16, 2019
I am from srp niwas serenity layout, i am staying in that apartment from last year nov 2018. Below are the problems and tickets raised. We went to nestaway office also last week still there is no proper confirmation on these.
1. I was told that apartment is new and power pack will be done in 20-30 days and now it 7 months still power backup is not there.
2. Electricity bill is simply divided by all tenants no proper meter reading and calculation id done.
3. Maintenance is included in rent and it is clearly mentioned in our agreement but still they have a separate utility bill.
Sometime they are saying you can transfer from one nestaway to other.. But it cannot be done as we are family and shifting in 6 months is not feasible. Just because nestaway promised fro above especially power back up, we shifted to this flat. Now there is a power cut of more than 5 hours almost everyday, so we need a solution.
So now either you fix this problem or reduce rent so that we can buy our own inverter.
Nestaway, i need update on this on urgent basis, i cant wait anymore.
Complaint marked as Resolved Jun 23, 2019
[May 16, 2019] NestAway Technologies customer support has been notified about the posted complaint.
Verified SupportNestAway Technologies Customer Care's response, May 17, 2019
Hi Niharika, we regret the delay in having this matter sorted out! We want to help. Could you please share your ticket details with us so that we can conect?
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