[Resolved]  Nestaway Technologies — not refunding refundable deposit by accusing me of false damages

Address:

560078

I have stayed in one of the nestaway homes for more than 2 years, as they provide fully furnished house, it has all the amenities tv, fridge, washing machine, bed with mattress, sofa, chair, dining table, and kitchen utensils but maximum of those were of very very poor quality, the dinning chair and sofa were breaking down with very normal usage and was only usable till 4-5 months from start. Kitchen utensils too were of very poor quality which started breaking down from the first month itself, due to which i have take my own kitchen utensils for usage. Since, it was shared home, during my tenancy 4 tenants joined and moved out, of which few of them used the common area items nicely but others were not, and caused more property damage to the house (Like utensils and furniture). So nestaway has a rule where if a tenant is moving out, a inspection team would may visit to check if everything is in good/proper at house level and room level. But nobody ever came for inspection post the move out of first 3 tenants and this damage was never reported. But as i was moving out, and i was the last person staying there, a inspection team came and added unrealistic charges against me with remark of "property damage", even though i was at no fault. Then even after many follow ups they are denying to remove the charges on me and creating mental and financial harassment and have further blocked my account (Attached screenshots).
Account registered email : [protected]@yahoo.co.in