Nestaway Technologies — Not returning back my security deposit money from last six months

I have vacated the house on 13th June 2020 and i have yet to receive my deposit refund. I got mail mentioning that refund has been processed from your end and whatever remaining amount is there owner has to refund it to you, which you'll refund it to me. I spoken to owner, she said you haven't given deposit amt to him at all. I have raised many service requests(ex: CC_08450038 and CC_[protected] and those were updated owner has to refund it and there is no progress from last 6 months. Please consider this request as a priority and resolve ASAP