Nestaway Technologies — Owner has not received rent paid to Nestaway by tenant. Nestaway is Fraudulent & non-responsive

Owners-don’t deal with NestAway. They are Fraudulent and irresponsible.
I’m the owner of a building in Banaswadi. The tenant in my apartment (77710) has paid the rent to NestAway, but NestAway has NOT transferred the rent to my account. I have made repeated follow ups with the property Manager, Hussain, the Area Zonal Manager, Ganapathi, and the accounts person my mails, calls, Watsapp messages, but none of them have responded to my concerns. I’ve even given them a warning that I will discontinue the contract with them, but they don’t seem to bother. I will now ensure that I lodge an official complaint/case on NestAway.
If it was possible to give them a negative rating, I would be the first to do so.