Nestaway Technologies — Paying extra charges in just 1 month of move in

Address:	560066
Website:	Nestaway

Hi,
I am really not happy with the nestaway post service. I had booked a room on 04 Jan 2017 from Nestaway. On 21st Feb, I came to know from my roommates that the owner has removed the house from nestaway and the last day is 28th Feb. So, basically I have only 7 days out of which there is only 1 Saturday Sunday to look another house.
Also, we found a house in the same society but it is 500 more than the room I took just 1 month back still I did internal transfer in which 999 was the renovation charges and 4750 as move out charges, I don’t understand if I am forced to leave the house that to in just 1 month why I am paying these charges? If it would have been 6 months or 1 year, renovation charges were still fine. But I am not moving out on my own, still I had to pay more than 6k.
I have raised a ticket id Service Request Ticket Reference : 197571 on 21st Feb itself and I have not received any email update on it.
Also, when I called the call center I got a response that I have to leave by Feb28th and the 6th month policy of house does not apply from tenant or nestaway side. If I would have left the house on my own before 6 months, then they would have cut one month’s rent extra, but in my case even though I am not moving on my own I have to pay move out charges and renovation charges.
Please respond to me by email or give me some contact who can address the issue.