Nestaway Technologies — pending deposit refund

Siddharth Somani

Address:

Bangalore

I am a #nestaway consumer or a "nestie" as they say. I am here to share my experience with #nestaway and i just have one word.
Horrible.
I moved out of a 1 bhk house managed by #nestaway on the 7th of june 2020. 401, om sai krupa, ashraya layout, whitefield.
I was told the deposit will be refunded to me within 7 to 10 working days. Today it has been exactly 5 weeks, and there is not a word on the deposit. Moreover, when i call the "property manager", mr. Nikesh has enough audacity to shout and hang-up on me.
Now, either they don't pick up calls or they make false promises and statements about the amount being processed.

It is a middle five-figure amount, which i have been trying to get from them.

Please help me out.

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NestAway Technologies customer support has been notified about the posted complaint.

Jul 14, 2020

Updated by Siddharth Somani I have gotten 2 different calls from NestAway employee that they want to go into the house and inspect. So that is done.
But even after that, when I called or reached out to them they said that the inspection is not done yet. LIE.

Now, they are saying that they are not able to receive the deposit from the house owner. They are not able to answer by when will that happen. Honestly, I don't think that is my problem. I rented a flat from NestAway, and NestAway needs to settle this for me. The back-end process is not my headache.

Jul 20, 2020

Updated by Siddharth Somani If someone from the NestAway team is looking at this, I have received some amount from NestAway but it is very less and I cannot believe that that is the only settlement /refund that I will get.

Can you please give me a bifurcation of the deductions being made and the amount that should be expecting as a refund?