[Resolved]  Nestaway Technologies — psychological damage, poor service, and incompetent support

Note: i am posting this here, before i lodge a case with the consumer court. Claiming over 1 lakh rupees in damages. Get in touch with me and resolve this if you don't want to be dragged through the dirt.

What i have:

recordings of calls with rude property manager
photos of poorly maintained house
nestaway promises while making booking (Pdf documents)
service requests on the app

What i am looking for:

1. Refund of onboarding charges
2. Refund of rent for month of feb 2019
3. 100% waiver on rent for march 2019 (For psychological damage)

Case:

Nestaway dangles you with a dream and then takes it all away.

Before someone from nestaway, asks my most recent service request in a series of multiple ones is sc_01085035, and my registered mobile number is [protected].

Bottom-line: it has been my worst movie-in experience, ever.

- discourteous property manager
- robotic customer support
- unskilled labour

My pathetic experience, a vlogging debut:

video 1: https://youtu.be/ec_mRWo5Y
video 2: https://youtu.be/SICJ3rvZGwA
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Apr 4, 2019
Complaint marked as Resolved 
NestAway Technologies customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2019
NestAway Technologies Customer Care's response
Hi Aravind, it hurts to know you feel this way about us. We are having this looked into, with the ticket ID's you've shared. Do bear with us in the interim, we will connect with you soon.
Mar 05, 2019
Updated by aravind_kannan
I have placed a complaint with the Ministry of Consumer Affairs, providing all call recording, documents, photos and videos, in detail.

There has been no effective resolution from your side.
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