NestAway Technologies Pvt Ltd. — False promise and pathetic customer service | |||||
I had booked a house at nestaway on 12th september, flat no 301, first floor, a block, springdale apartments, pattandur agrahara, house id: n131. due to certain issues i changed my mind and cancelled the booking on the same day. Rupees 3000 had been deducted as a booking token by nestaway. However, if the cancellation is done within 3 days of booking, nestaway promises a 100% return of the booking advance (3000) as mentioned on the site. It is 8th october now and i haven't received that refund yet. Whenever i call the customer care number, most of the time they dont receive and when they do, they ask for the ticket id and then hang up. Was this information helpful? | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
1414
Pending
142
Resolved
492
+91 76 7676 0000
#1556, NestAway Technologies, 19th Main Road, HSR Layout Sector - 1, Bangalore, Karnataka, India - 560102
I am an IT employee working in banglore
I have booked a double bedroom flat in NESTAWAY my scheduled movein date is 11th of december. But till today 19 December they did not provided me the KEY of the house.
More over I am afraid that If I cancel now what amount of money they are about to deduct.
They are giving worth less service.
Booked house is JHEEL residency. Bilekhali road. First floor.
Since 8 days Daily I am calling to nestaway but very frustrating
Thanks & regards
Riyaz shaik